From: Dan Gilbert
To: All Company
Subject: The most basic thing we do…
We do great things here.
We grow every day.
We hire more great people.
We grow again.
Once basic thing we have preached since your very first day here is:
WE RETURN ALL PHONE CALLS TO EVERYONE EVERY TIME.
It has come to my attention lately, that some of you have CHOSEN to ignore this most basic philosophy. To cast aside the very DNA this organization is built on.
Some of you have chosen to ARROGANTLY to take and destroy this company’s great reputation single handedly.
Let me make it perfectly clear to those who think they can work here, get paid by this company, and in essence DESTROY OUR REPUTATION AND JOBS by deciding you just “don’t care” …
YOU CANNOT AND WILL NOT WORK HERE ANYMORE. Period.